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Xbox Says Some Users Are ‘Unable to Purchase & Launch Games or Start Cloud Gaming Sessions’


Xbox Support has warned that “some users are unable to purchase & launch games or start Cloud Gaming sessions” on Xbox Series X/S, Xbox One, Xbox 360, and devices that support Cloud Gaming.

Xbox Support tweeted out its latest update on May 7 at 2:34 PT/5:34pm ET, saying ‘We are still working on resolving the issue. In the meantime players may see improvement with launching games by rebooting your Xbox console.”

While those with games on disc should have no issues, users with digital games may have trouble starting them. Starting cloud games can also be a problem, and users that do connect my be unexpectedly disconnected after it begins. Lastly, users may not be able to purchase new games from the Microsoft Store.

We will add any new updates to this page, but anyone can check out the official Xbox Status page to see up-to-the-minute updates.

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Adam Bankhurst is a news writer for IGN. You can follow him on Twitter @AdamBankhurst and on Twitch.





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